How do we evaluate our service?

We ask our customers!

  • We have just launched a new system where each of our customer is invited to leave feedback 24 hours after they move with us
  • There comments are then updated to our website.


Taylor – 15-02-2016

I wanted to leave my feedback about the move that you did for myself.

Quote from Removals Services was much lower than other quotes, so we went with them.

Two man team that came round to move the contents of our house were fantastic, really hard workers and professional, knew exactly what they were doing and completed the move in a remarkably short time considering the distance we were travelling. Greatly appreciated

Peter – 12/02/2016

Your Driver Carlos was just so superb that we do not know how to express our deep appreciation for the good and gentlemanly services he provided to us. We have never in our life time in the UK for well over 10 years experienced such a good customer service.

The first impression we got when he arrived, on time to pick us up from our home, SE17 London to collect our goods from Basildon back to our home was all through out one of smiles and total friendliness.

We have vow never, for as long as we continue to be in the UK ever use another company but yours and hope that Carlos will always be available when we call.


Jonh – 30/01/2016

Just wanted to drop a quick note to say a big thank you to Removals Services in particular, to my mover Jo.

He was really, really helpful and patient. We managed to move all my belongings, including an awkward piece of furniture in no time at all. He even helped carry up my new mattress which had been delivered the day before!

Will definitely be using you guys next time I move.

Thanks again

Liang – 20/09/2015

The removal service is professional and efficient. It really removed our stress 🙂

Myriam Lopez – 23/04/2015

Your staff were very careful with my belongings and I rate your removal service excellent. I will definitely recommend Removals Services to my friends and family. Thank you!

Madeleine Williams – 29/03/2015

The removal guys were brilliant. They turned up on time (infact, 5 minutes early!), worked very hard, were careful with the goods, toiled up and down 5 flights of stairs very uncomplainingly, and generally gave excellent service. I would not hesitate to recommend them to our friends.

Robyn Williams – 19/03/2015

Regular contact via text messaging leading up to the removal date. When the team encountered traffic delays they sent a text with a revised arrival time. I have already recommended them to a friend.

Eva – 17/03/2015

Hello Fabio, just to say thank you to Manuel and his friend. They did an amazing job today. Thank you. I will surely be recommending you to all my contacts.

Renzo Pizzi – 16/03/2015

Thank you ever so much Fabio for arranging so precisely all the logistic prior the removal days, your support was really excellent. A special thank goes to Carlos & his colleague (Airuno?), they are fantastic, really friendly and very efficient. We are so happy that everything went very smoothly! We would recommend your company to anybody else who needs a job well done! Renzo & Hannah.

Emma Hopkins – 10/03/2015

I would definitely recommend your company to my friends. Excellent professional and friendly service!

Neil Wilkinson – 28/02/2015

Excellent service at good price. Very friendly and helpful removal guys.

Lucya – 24/02/2015

Manuel was great yesterday! he was on time, very careful with my furniture and very helpful at destination. Definitly will call again if in need of your services in the future! All the best Lucya

Matthew Craig – 18/02/2015

Thanks u for today’s move Manuel was excellent.

David Dawnay – 17/02/2015

Quick, friendly and efficient service. Brilliant.

India Elliot – 07/02/2015

Hi – I just wanted to say thanks for all the help that Carlos et al provided last Monday. Absolutely superb and have recommeded to all I know. Thanks again and all the best.

Mark – 10/01/2015

Hi Carlos, May we tell you how pleased we were with Paulo and Ramos who moved us last Friday. The weather was terrible and the load difficult but they kept going without complaint. I look forward to seeing you this Thursday at 10-10.30 am

Kind regards

Mark Donelly – 10/11/2014

The team worked to provide the best possible service and price. They were all extremely friendly and helpful. The overall experience was excellent and I would highly recommend their services to friends and family/anyone who is moving. Excellent company, price and quality. Thank you so much!

Joanna Randall – 08/11/2014

They are friendly, helpful, polite, very efficient workers and very polite, very helpful and worked willingly. They packed the items very well and efficiently.


James O’leary – 19/10/2014

I would like to start by saying that the 2 men that did our move were absolutely fantastic- they worked really hard and did a fantastic job! Thank you! I will recommend you to everyone I know.

Richard Kendall – 05/10/2014

Hi, thank you for moving us – we were delighted with your service! The team were quick, punctual, efficient and friendly.

Pamela Turnbull – 27/09/2014

I just wanted to write an email to pass on our thanks to the team who did our move yesterday… they did an excellent job, were extremely professional and efficient. We were really impressed!

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